Legal

Privacy Policy

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Accurate Screens, Inc. ('Accurate Screens', 'we', 'us', or 'our') is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit accuratescreens.com or use any of our background screening, drug testing, occupational health, or DNA testing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a background check, submit a contact form, or otherwise communicate with us. This may include: full name, email address, phone number, company name, job title, mailing address, Social Security Number (for screening purposes only), date of birth, and other information required to perform background screening services. We also automatically collect certain technical data when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to: provide, maintain, and improve our background screening and related services; process and fulfill service requests; communicate with you about your account, orders, and service updates; send administrative notices, security alerts, and support messages; respond to your comments, questions, and requests; comply with applicable laws and regulations including the Fair Credit Reporting Act (FCRA), Equal Employment Opportunity Commission (EEOC) guidelines, and applicable state laws; detect, investigate, and prevent fraudulent transactions and other illegal activities; and improve our website and develop new products and services.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with: (a) Service Providers — third-party vendors who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements; (b) Business Partners — employers, staffing agencies, and other clients who have engaged us to perform background screening services on their behalf; (c) Legal Requirements — when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; (d) Business Transfers — in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform is SOC 2 Type II certified, reflecting our commitment to the highest standards of data security. We use encryption in transit (TLS) and at rest, role-based access controls, regular security audits, and employee training on data handling best practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. FCRA Compliance

Accurate Screens operates as a Consumer Reporting Agency (CRA) under the Fair Credit Reporting Act (FCRA). We are committed to full compliance with the FCRA and all applicable state consumer reporting laws. Consumer reports we prepare are provided only to clients who have certified a permissible purpose as defined under the FCRA. Individuals who are the subject of a consumer report have rights under the FCRA, including the right to know if information in their file has been used against them, the right to access their file, the right to dispute inaccurate or incomplete information, and the right to seek damages from violators.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Consumer report data is retained in accordance with FCRA requirements and applicable state laws. When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including: the right to access and receive a copy of your personal data; the right to correct inaccurate or incomplete data; the right to request deletion of your personal data (subject to legal retention requirements); the right to restrict or object to processing; the right to data portability; and the right to withdraw consent where processing is based on consent. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. We use analytics cookies to understand how visitors interact with our site, and functional cookies to remember your preferences.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Accurate Screens, Inc., 8105 Edgewater Dr., Suite 225, Oakland, CA 94621. Email: [email protected]. Phone: (877) 773-0773. You may also submit a written request to our Privacy Officer at the address above.