Candidate Experience

Candidate Experience

A background check shouldn't feel like an interrogation. We've built a process that's transparent, fast, and respectful.

How It Works for Candidates

1

Receive Invitation

Candidates receive a clear, branded email invitation with instructions — no confusing forms or mystery links.

2

Submit Information

A simple, mobile-friendly form collects only what's needed — with clear explanations of why each item is requested.

3

Track Progress

Real-time status updates keep candidates informed — no wondering where things stand.

4

Review Results

Candidates receive a copy of their report and clear instructions if they wish to dispute any information.

Candidate Rights Under the FCRA

Every candidate has the right to know a background check is being conducted, to receive a copy of their report, and to dispute inaccurate information. We make exercising these rights easy.

Questions about your background check?

Our candidate support team is available to help.

Contact Support